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Built for Lebanese shops

Sells online while you sleep.

Mawjud answers your customers on WhatsApp, Instagram and Facebook in whatever language they speak — even Arabizi — checks your stock, and takes the order for you.

Free forever · No card needed · Your own number

Never invents a price. Jump into any chat, anytime.

Answers your customers on
  • WhatsApp
  • Instagram
  • Messenger
A real answer, on a real catalog. A customer writes the way customers actually write. Mawjud reads the catalog, checks what is left, and answers in the same words they used.
How it works

Three steps, then it answers for you

  1. 1

    Connect your number

    Link the WhatsApp or Instagram your customers already message. Nothing changes on their side.

  2. 2

    Add your products

    Prices, sizes, stock and delivery areas, once. Import a spreadsheet if you already have one.

  3. 3

    It answers and takes orders

    Every customer gets a reply in their own words. You get the finished order in your dashboard.

The day as it is now

What this actually replaces

The same question, forty times a day

"Kam?" under every post. "Fi bel aswad?" at eleven at night. Every one of them is a customer, and every one of them leaves if nobody answers.

The ones who wrote while you were closed

A message at 1am gets an answer at 1am. Not "we will get back to you" — the price, the sizes left, and the order taken.

Typing the same four sentences forever

Price, sizes, delivery, how to pay. Mawjud knows them because you entered them once, and it never gets them wrong at the end of a long day.

What it does

What it does

Speaks the way your customers write

Arabizi stays Arabizi. Arabic stays Arabic. English, French — it answers in what it was written in, not what it would prefer.

Never invents a price or a size

Every answer comes from your catalog. If the last black M sold an hour ago, it says so instead of promising it.

Takes the whole order

Name, phone, area and address, the delivery cost for that area, and a confirmation the customer can read back. The order is waiting for you in the dashboard.

Calls you when it should

A complaint, an angry customer, a question it genuinely cannot answer — it stops, tells the customer someone will follow up, and hands the conversation to you.

Where it works

Where it answers

Your own number and your own account. Customers see the shop they already know, and you keep answering from your phone whenever you want to.

  • WhatsApp
  • Instagram
  • Messenger
  • TikTok· Coming soon
Staying in control

You are never locked out of your own shop

Switch Mawjud on or off for each platform, whenever you like. And any chat you answer yourself is yours until you hand it back.

Auto

It answers customers on its own.

Take over

Reply to any customer yourself. Mawjud steps back until you hand it over.

Off

It stays quiet. You answer everything.

Questions

What shop owners ask first

Does it work on my own WhatsApp number?
Yes, the number you already give customers. You do not get a new number and your customers do not learn one. You keep using WhatsApp on your phone exactly as you do now — Mawjud answers alongside you, and steps back the moment you type.
Do I lose WhatsApp on my phone?
No. Your phone keeps working, WhatsApp Web keeps working, and Mawjud answers through the same number at the same time. The one thing that does not carry over is the WhatsApp app for Windows, which Meta does not sync.
Does it understand Lebanese?
It answers in whatever the customer wrote in. "kif se3r l hoodie?" gets an answer in Arabizi. Arabic gets Arabic, French gets French, English gets English. It never replies in a script the customer did not use.
What if it does not know the answer?
It says so and calls you, rather than inventing something. A complaint, an angry customer, a question outside your catalog — it tells the customer someone will follow up and hands you the conversation.
Can it take the order, or only answer questions?
It takes the whole order: name, phone, area and address, the delivery cost for that area, and a confirmation the customer can read back. Cash on delivery, the way Lebanon actually buys. The order is waiting in your dashboard.
Does it work on Instagram too?
Yes — Instagram DMs, replies to your stories, and people who send you back one of your own posts asking "fi hayda?". Messenger as well. Same catalog, same prices, same assistant.
How much does it cost?
There is no setup fee and nothing to install. Start on Free, with 200 conversations a month and no card. When you need more, the monthly price depends on how many customers message you.
Do I need a website or a registered company?
Neither. If you sell from an Instagram page and a phone number, that is enough. Most shops using this have never had a website.
Straight answers

Being straight with you

Mawjud is new, and it is being built with real Lebanese shops rather than for an imaginary one. It never tells a customer it is a person, it never invents a price, and if it cannot help it says so and calls you. If it is not right for your shop, cancel and keep your number — nothing about your WhatsApp changes.

Start free

Free forever · No card needed · Your own number